Frequently Asked Questions

Today, acupressure remains the third most popular method for pain and illness relief in the world, helping treat nearly 3,000 conditions. Some of the most commonly treated are:

Stress: Studies show that lying on a bed of nails activates the nervous system and creates a state of deep relaxation. It’s great for someone with anxiety, a busy mother trying to wind-down, or a workaholic who can't shut their thoughts off at night.

Pain: Acupressure mats have also been proven effective in muscle pain relief and management. Resting on the nails releases pain blockers, such as oxytocin and endorphins, so it’s helpful for chronic back pain, arthritic pain, and tension. 

Low energy: Perfect for a mid-day boost, Bed of Nails increases circulation and stimulates oxytocin, helping revitalize your body and mind. 

Bed of Nails also helps:

• Improve circulation

• Reduce blood pressure

• Alleviate headache and malaise

• Relieve tension and muscle aches

• Improve sleep and relieve insomnia

• Benefit weight loss by reducing cortisol levels

• Improve heart rate variability

• Improve skin complexion

• Relieve constipation

• Reduce cellulite

If you are new to BON or have sensitive skin, it may be a little uncomfortable to lay on your Bed of Nails with bare skin at first. However, the idea is to use BON on bare skin for maximum effect, but you can start with a light cloth or t-shirt until the body and the skin get used to the nails. Also consider leaning against the mat instead of laying on it. Once you’ve worked up to bare skin, make sure to lay still and allow for the initial tingling or subtle pain to subside. Most users adjust in their first session and begin to feel amazing! We’ve worked hard to make a mat that’s comfortable for everyone!

Bed of Nails is similar to acupuncture, a holistic method of healing used in Traditional Chinese Medicine. The 2000-year-old theory states that we have energy, or Qi, running through our body at all times. When this energy is blocked, it can cause illness or pain. So the pressure of our 8,820+ rounded nails against the skin triggers the body’s innate way of healing itself, stimulating energy pathways known as meridians.

Everyone! Since the nails are sharp, we have a warning for small children and pets, but our BON tribe includes both. We frequently see photos of dogs and cats enjoying the mat! 

BON is used by athletes, yoga practitioners and people in the workplace who are interested in their wellbeing and want to feel better and more relaxed in their everyday life.

BON is also great for elderly people. As they don't get to move around as much, they start to lack endorphins, circulation and energy in the body. Laying on a Bed of Nails stimulates energy in the body, the blood starts to circulate which gives the cells in the body more oxygen. An elderly person may not be able to go running to get the surge of energy called a “runners' high” endorphin rush, but they can get something similar by laying on a Bed of Nails.

The possibilities are endless. The most common way to use BON is on the floor or bed. Place your mat down and evenly distribute your weight across the nails for 10-15 minutes each day. We recommend beginners, or users who prefer less intense pressure, wear a light t-shirt. For even less intensity, lean your mat against the back of a sofa or the back of an armchair.

You can also step on your BON Mat for a foot massage. Standing on the mat is a great way to get your energy flowing. It is also an excellent way of doing zone therapy, also known as reflexology. Many acupressure points on the bottom of your feet reflect the rest of your body (see picture below). By standing on the nails, you will stimulate reflection points. For less intensity, sit down before putting stepping on the BON Mat. You can also view our BED OF NAILS VIDEO demonstration video for other uses.

The BON Pillow is perfect for targeting curved areas like the neck, lumbar, and under your feet. It can be used by itself or in combination with the BON Mat or several BON Pillows. Like the mat, you can step on your BON Pillow for a reflexology foot massage. Stepping on the pillow is a great way to get your energy flowing while sitting at a desk, reading, or breastfeeding. This is called zone therapy. Many acupressure points on the bottom of your feet reflect the rest of your body (see picture above). By stepping on the nails, you will stimulate these reflection points.

We also love the following positions:

• For neck support. Lay or lean against your BON pillow, depending on the desired intensity.

• For lumbar support when sitting or lying down. Perfect for your office chair, sofa, when you drive or travel on a plane.

• Under your feet for zone-therapy to stimulate the organs in your body. Perfect to use at work while sitting in your office chair or while relaxing at home

We offer Free Shipping on orders over $50, shipping to the US, UK and EU*. There is a $5.00 flat fee for orders less than $50

• All US orders are shipped from our warehouse in California. 1-5 days
• All UK orders are shipped from our warehouse in the UK. 1-2 days
• All European orders are shipped from our warehouse in Poland. 1-7 days
• All international** orders are shipped from our warehouse in the UK. 1-10 days
  

**If you are ordering from Canada, there will be a $25.00 flat fee. As for the rest of the world, shipping charges are as follows:

• $25.00 flat fee for orders less than $50
• $50.00 flat fee for orders more than $50
• CultBeauty offers Free Worldwide Standard Delivery on orders over £40

*EU countries include: Andorra, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden & Switzerland.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS, Royal Mail or DPD to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States, United Kingdom or Poland.

COVID-19 Update:

Due to the COVID-19 crisis, the worldwide air-traffic has been severely disrupted. We are still shipping within the U.S. and worldwide, however, delivery can take up to 20 business days longer than our regular time frame due to delays that are out of our control. Also, tracking numbers may start providing updates once the package is scanned and has entered your country (if international), which can take up to 20 business days after dispatch. 

We appreciate your patience during these times!

All orders are fulfilled with 24-48 hours after receiving your order (excludes Saturday & Sunday).

Orders within the US:

All orders to within the US ship via Fedex Ground and transit time is anywhere between 1-5 business days. Due to current circumstances, shipments may be delayed.

Orders within the UK:

All orders to within the UK ship via DPD and transit time is anywhere between 1-2 business days. Due to current circumstances, shipments may be delayed.

Orders within the EU:

All orders to within the EU ship via DPD and transit time is anywhere between 1-7 business days depending on the European country. Due to current circumstances, shipments may be delayed. 

Orders within Canada:

All orders to shipping to Canada ship from the United Kingdom via Royal Mail and transit time is anywhere between 10-25 business days. Due to current circumstances, shipments may be delayed. 

Orders rest of the world:

All orders to within the UK ship via DPD and transit time is anywhere between 10-25 business days. Due to current circumstances, shipments may be delayed.

*We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States or United Kingdom.

The BON Strap allows you to reach those particular spots on the body that are tense and need targeted treatment. Apply the nails against bare skin or through light clothing, and use the ribbons to tie around to keep the strap in place. Here are a few suggested areas for treatment:

• Head to relieve headaches.

• Waist to relieve lower back pain.

• Arm to relieve tendonitis.

• Any area with cellulite.

• Any area to improve circulation.

• Thighs to relieve muscle tension from running.

• Abdomen to relieve upset stomach, constipation, or period aches.

If for whatever reason you are not thrilled with your Bed of Nails purchase, please get in touch with us immediately! We are eager to help you get accustomed to our products. Contact us at hello@bedofnails.org.

Customers have 30 days to return their Bed of Nails products in like-new condition, in the original undamaged packaging. Please save and use the original shipping box and filler to protect your product box when shipping your items back. We do not refund shipping costs.

Returns can be made to:

UK:

Bed of Nails

3PLUK Bunker 166

Argoed

Kinnerley

Oswestry

Shropshire

SY10 8DH

USA:

Bed of Nails

Justified Logistic Solutions

2212 South Vista Avenue

Bloomington CA 92316

All of our nails are made from 100% hypoallergenic, non-toxic, recyclable HIPS plastic, and are secured to the fabric with a melting process rather than environmentally damaging glue. Our signature products are made with 100% organic cotton and a light-weight eco-friendly PU foam insert.

We are committed to the health of our BON Tribe but also to the health of our planet. Over the years we’ve researched and tested, and researched again, to find the most sustainable materials for BON. Our BON ECO line features sustainable materials that is better for the environment and more luxurious for you.

100% Linen:

Our BON ECO covers are made with 100% Organic Linen, which requires less water to grow than other fabric materials. It’s also more robust when wet, recyclable, and biodegradable. Linen is also more hygienic, as it breathes better, which keeps you cool and dry. We do not dye our fabric.

100% Coconut Fiber:

The filling of our ECO Mat is made with 100% Coconut Fiber. For more environmentally friendly support, our biodegradable coconut fiber filling gives the mat a heavier, more substantial feel and even more long-lasting strength. It also breathes better and keeps you cool and dry.

100% Buckwheat Hulls:

The filling of our ECO Pillow is made with 100% Buckwheat Hulls. Biodegradable, these hulls allow for constant air circulation through the pillow, which keeps you cool and dry. Since the buckwheat hull is springy and doesn’t compress under pressure, it provides a firm, contouring support that supports proper rest of your head and neck positioning and will reduce stress on your neck, head, and spine.

100% Non-Toxic Recyclable HIPS:
All of our nails are made from 100% hypoallergenic, non-toxic, recyclable HIPS plastic, and are secured to the fabric with a melting process rather than environmentally damaging glue.

The difference between these two products is the materials used to make them. 

The BON ECO Mat is made of 100% organic linen fabric filled with coconut fiber. The regular Mat has 100% organic cotton fabric filled with PU foam. 

We think the ECO option feels slightly more sturdy and luxurious but both are comfortable, great quality options with the same dimensions and the same amount of nails.

The difference between the BON Mat and the BON Travel is that the BON Mat has a foam insert of which gives you padding if used on the floor. The BON Travel does not have an insert for an “easy on the go, roll it up, take no space” benefit. But it will still drape nicely over any soft surface for comfortable use.

The difference between the BON ECO Mat and the BON ECO Travel is that the BON ECO Mat has an insert of coconut fiber which gives you padding if used on the floor. The BON ECO Travel does not have an insert for an “easy on the go, roll it up, take no space” benefit. But it will still drape nicely over any soft surface for comfortable use.

All BON products have removable and washable covers. To clean your signature BON product, you may clean them as is, or you may open the velcro and remove the insert. Then let the fabric and nails soak in lukewarm water and detergent (don’t worry, detergent won’t loosen the nails). Proceed to rinse and hang the fabric to dry. (The mat has two hooks for hanging.)

Do not use the washing machine or dryer as these will rip the item. For more care directions, you can view this video.

Like a massage, Bed of Nails may help the body rid itself of toxins, so it is important to drink plenty of water after.

While most people find they get a deep sleep after just 10-15 minutes on the mat, you certainly can spend all night on it if you wish. Most people wake up when they start stirring, remove the mat, and go back to a much deeper sleep. By placing a thin cloth between your skin and the nails, you will have an easier time sleeping on it.

We have had many pregnant women reporting back that they get a lot of relief from many of the discomfort and symptoms their pregnancy gives while using Bed of Nails, like back aches, insomnia etc.

When pregnant, we always recommend checking with your doctor first. The potential of increased blood flow and general sensitivity of pregnancies, especially during the first trimester, need to be evaluated by your medical team.

Please feel free to check out this YouTube video by Baby Belly Kelly who used her Bed of Nails throughout her pregnancy. https://www.youtube.com/watch?v=PPVHMtWW9lE&feature=share

Many moms love using BON between and during feeding because it provides simple relaxation, which aids in breastfeeding. As always, when breastfeeding, we suggest checking with your doctor before use.

The reason we have to put a warning to not use BON in case of hemophilia or the intake of anticoagulants on our boxes and products is that the Bed of Nails has sharp spikes. Even though these spikes are rounded and do not puncture the skin, there is a chance that you may scratch yourself when making sudden and unfocused movements.

The anticoagulant medication makes your blood thinner and prevents it from coagulating properly. This means that if you happen to scratch your skin, the blood may not stop bleeding as easily. We recommend speaking to your doctor for further advice on whether they think Bed of Nails is a good option while taking these medications.

Although “intense itching” is not a common reaction for BON users, it’s also not unheard of. The itching that you experienced after your BON session is likely the result of increased blood flow to the area, which causes additional stimulation of nerve receptors. Circulatory-related itching decreases over time as the muscles become more accustomed to the BON stimulation and no longer react by triggering extreme increases in blood flow and the resulting pressure on nerve receptors. With that said, here is a more thorough breakdown of the potential causes of itching.

There are a lot of cheaper copycats on the market. Do please be aware that those mats are different from Bed of Nails. First, they have copied our first version with fewer nails. This makes the experience more painful. Also, the plastic they use may be different than ours. It is important to use safe non-toxic plastic as it goes straight on the skin.

Bed of Nails started the global acupressure mat movement back in 2009. We’ve worked hard to create the most comfortable and practical acupressure products on the market. How? We added more nails and made our products safe for you and for the environment (certified REACH, RoHS). Armed with 100% non-toxic, recyclable HIPS plastic, secured to 100% organic fabric with a melting process rather than environmentally damaging glue, our acupressure mats stimulates more points with less weight, making the experience invigorating rather than painful. Our products use eco-friendly materials while produced in ethical environments.

Our candles are made with 100% natural soy wax and coconut oil and are meticulously crafted in California from the finest blend of pure essential oils. Our Aromatherapy Candle Collection comes in three scents, each with emphasis on relaxation, pain relief, or stimulating energy. You can enjoy these candles on their own, or if you’re looking for an enhanced experience, use them in conjunction with our Bed of Nails products.

RELAX (for relaxation)

Lavender, Bergamot, Jasmine, Geranium, Rose, Marjoram, Ylang Ylang

RELIEVE (for pain relief)

Peppermint, Chamomile, Lavender, Eucalyptus, Marjoram, Ginger, Cinnamon, Patchouli

REFRESH (to energize and refresh)

Eucalyptus, Lemon, Peppermint, Tea Tree, Basil, Rosemary, Cinnamon

Our natural aromatherapy sprays have been meticulously crafted in California from the finest blend of essential oils. With an emphasis on relaxation, pain relief, and stimulating energy, our sprays are designed for positive holistic effect on mind and body. Enjoy on their own, or for an enhanced experience, use in conjunction with our Bed of Nails mat, pillow or strap. Combined with the perfect measure of pure essential scented oils, carefully chosen to have the power to help balance inner energy.

RELAX (for relaxation)

Lavender, Bergamot, Jasmine, Geranium, Rose, Marjoram, Ylang Ylang

RELIEVE (for pain relief)

Peppermint, Chamomile, Lavender, Eucalyptus, Marjoram, Ginger, Cinnamon, Patchouli

REFRESH (to energize and refresh)

Eucalyptus, Lemon, Peppermint, Tea Tree, Basil, Rosemary, Cinnamon

Yes! Our warranty covers your Bed of Nails products from any manufacturing flaws or defects for five years. It does not cover damages from accidents, wear and tear, or misuse.

To submit a warranty claim:

• Please send us a picture and describe the defect at hello@bedofnails.com.
• If you purchased directly from our site please provide one of the following in your email: Order number, e-mail used for the order, or first and last name of the recipient.
• If you purchased from a verified reseller (such as Urban Outfitters, Cult Beauty, Amazon, Free People, etc), please provide a copy of your receipt as an attachment in your e-mail.
• Our team will respond with an option to replace your item(s).

Absolutely! All prices on our website are listed in USD. To change the prices from USD to your local currency, simply scroll all the way to the bottom of our website and if you're on a desktop, click on the currency box in the lower left-hand side and select your local currency, if listed. 

If you are on mobile, you will follow the same steps as above but the currency box will be in centered. Please not that prices do not include taxes or VAT.

Absolutely! One of the main benefits of using Bed of Nails is increased blood circulation and all of its benefits. Circulation essentially removes unwanted by-products such as toxins from your cells and replaces them with much needed nutrients that you've ingested. Healthy skin starts from the inside and BON absolutely contributes to that.